Posted 4 years ago
The term Emotional Intelligence has been steadily gaining popularity over the past decade. Business owners and leaders are finally beginning to realize that a person’s emotional intelligence is just as important – if not more important than experience and other measurables. This week’s author, Bob Jerus, is a leading expert on emotional intelligence and has outlined 1. What is emotional intelligence? 2. Why emotional intelligence is important? and 3. How to teach/improve upon the emotional intelligence of your team members? Do not miss these valuable tips to ensure your team maximizes its emotional intelligence in conflict and ensures optimal outcomes.
by Robert Jerus
Using your emotional intelligence in conflict can resolve primary level confrontations and fallout. Likewise, a lack of emotional intelligence (EIQ) self-awareness and focus can result in greater interpersonal conflict. To create achievable and sustainable priorities when working with others, your EIQ’s inner resolution needs to establish what’s truly important and to what degree. Priorities, values, wants and desires need to navigate past our counterproductive tendencies of emotional intelligence during conflict.
Moods and emotional triggers frequently set off conflicts. Anger and negative feelings can be initiated quickly when our “hot buttons” are pressed. While our self-awareness deliberately leads to consciousness and focus on internal feelings, it’s our accrued and groomed self-management that handles our reactions and responses.
Discipline and self-control are consciously aware of negative feelings and their quick response. These need to be forestalled or mitigated appropriately. They can and do create obstacles to personal and professional achievement. Self-management connects rational thought to emotional expression.
When applying emotional intelligence in conflict, negative expressions and emotional hostility is managed. Stress and tensions are lowered. The potential for mutual gains and cost effective answers grows dramatically.
But you must begin by first assessing your current emotional intelligence level. Only through self-awareness, can we hope to reinforce our EIQ strengths and overcome our struggles.
About the Author
Robert “Professor Bob” Jerus is the author of Mind Matters: Applying Emotional Intelligence for Personal and Professional Success and co-developer of the Assessments 24×7 EIQ-2 assessment and new EIQ-2 360º assessment. He is a frequent keynote speaker at public and private engagements. Professor Bob has taught business, psychology and adult development at the university level. As a consultant, coach and trainer, he has worked with Fortune 500 Organizations and aspiring entrepreneurs.