Leadership Effectiveness 360º Assessment

1. Communication Skills
Communication Skills examines how clearly and concisely you convey messages while remaining open to feedback. It asks: "How well do you design and send your messages, and then attentively listen to people's responses in order to adjust your delivery and message?”

2. Decision-making
Decision-making refers to an individual's ability to systematically examine options; identify limits, outcomes, and risks to be considered; assign weights to each possible alternative; and then select the option that best meets the desired goals and standards.

3. Delegation
Delegation looks at the extent to which you give team members the freedom or space to determine how they will accomplish the work, tasks or projects delegated to them. It asks the question: "To what extent do you create a climate of trust in which people feel that they can take risks and make mistakes in order to learn and achieve things in a better or different way?”

4. Emotional Intelligence
Emotional Intelligence looks at your ability to recognize, understand, and harness your own feelings and the feelings of others. It asks the question: "How intelligently aware are you of your own emotional reactions and those of others, and how effective are you at putting that information to good use?”

5. Conflict Resolution
Effective conflict resolution involves recognizing the underlying issues, facilitating open communication, and working towards mutually acceptable solutions. It asks: "How good are you at handling conflicts to keep a team working well together?" This skill is important for leaders, as unmanaged conflict can hurt productivity, damage relationships, and create a negative work atmosphere. A leader's effectiveness in conflict resolution ensures all parties feel heard and valued, leading to stronger, more resilient teams.

6. Managing Change
Managing Change looks at how well you anticipate and plan for future change and then manage yourself and others to handle it well. It asks the question: "How effectively do you manage personal and widespread change in order to actively steer the process to positive and beneficial ends for you, your team and your organization?”

7. Setting Goals and Standards
Setting Goals and Standards refers to an individual's ability to manage activities and projects using measurable goals and standards and working with others to set best practices to develop understanding and build commitment. This competency looks at one's ability to evaluate and prioritize goals, intentions, and action standards; eliminate barriers to the goal-setting process; evaluate goals against criteria and standards; and use goals to motivate.

8. Mentoring and Coaching
Mentoring and coaching involve guiding and supporting others to reach their personal and professional potential. Through effective mentoring, leaders share their experience, insights, and knowledge, offering mentees valuable guidance and advice. Coaching focuses on developing an individual’s skills and performance through goal-setting, feedback, and encouragement. It asks: "How good are you at helping others identify their strengths and areas for improvement, setting goals with them, and supporting their journey towards achieving those goals?" Both mentoring and coaching create an environment of continuous learning and development, benefiting the individuals involved and improving the overall effectiveness of the organization. Effective leaders understand the importance of these skills and include them in their leadership style to promote growth and resilience.

9. Team Building
Team Building looks at the extent to which you trust, coach, and guide your team and team members in order to influence and help them control their own destiny through their own efforts. It asks the question: "How well do you empower individuals and team members so that they believe that the consequences of their actions are their own?

10. Visualizing the Future
Visualizing the Future requires creative leadership and is the extent to which you spend time thinking about the medium-term and long-term future in order to identify a positive and compelling vision of what could be. It asks the question: "How well do you anticipate and find ways to creatively or inspirationally describe to team members what may happen in the future?”