Coaches and trainers need a diagnostic process to change their clients’ management solutions. As he touched upon in his 2015 breakthrough book, Screen to Screen Selling, Doug believes every business deserves a customized set of solutions. He has seen first hand that too many professionals persist in working with outdated systems imposed by uneducated superiors.
Why invest in training that trains the wrong people to use the wrong systems? Following the wrong process? Often because it’s easier than taking corrective action.
Doug has worked with organizations and entrepreneurs like this, helping them focus on how to use the latest technology to create breakthrough results. What began as simple demonstrations to show professionals how to use technology has evolved into change management, strategic decision-making, and consulting services, centered around effective resource allocation.
Doug built his practice to break down silos across sales, customer support, and talent development in order to increase revenues and customer engagement with the fewest resources.